01
Week 0 · 30 minutes
Free Consultation
A 30-minute call with one of our founders. No deck. We listen, we name what we think the real problem is, and we say honestly whether we are the right people to help.
Engagement Walkthrough
Six steps from first call to long-term embedding. Concrete enough that you know what you would be agreeing to, honest enough that we have not invented numbers we cannot defend.
The Engagement
What happens at each stage, and the result it produced.
Week 0 · 30 minutes
A 30-minute call with one of our founders. No deck. We listen, we name what we think the real problem is, and we say honestly whether we are the right people to help.
Weeks 1 to 3
Where confidentiality allows, we run interviews, focus groups and a behavioural diagnostic. The goal is to map what actually drives the symptom, not what the brief assumes.
Weeks 4 to 7
A custom scenario built around your sector and people. Professional actors, full script, internal QA simulations before participants ever see it.
Delivery Week
Two to three days of live, immersive practice. Cohorts work through the scenario in conditions that approximate the real one. Senior sponsors join the debrief.
Weeks 9 to 16
Most behaviour change dies in week 4. We design lightweight rituals (manager toolkits, 15-minute weekly check-ins) that protect the new behaviour past the curve.
Months 6 to 18
We re-run the diagnostic to measure delta on the behaviours we set out to move, then advise on whether the same programme should be cascaded to other parts of the organisation.
Got a specific challenge in mind? A 30-minute call gives you a clearer answer than the website ever could.
Book a Free CallThe brief is rarely the real problem. We invest the first three weeks in finding what actually drives the symptom, before we design anything.
When senior sponsors join the debrief in person, adoption holds. When they delegate, it does not. We design accordingly.
Most behaviour change collapses by week four. Lightweight rituals, manager toolkits and short check-ins are how the delta survives the first month.
Could This Be Your Story?
No deck. No hard sell. Just an honest diagnostic call about what you are trying to fix.