Week 0 · 30 minutes
Free Consultation
A 30-minute call with one of our founders. No deck. We listen, we name what we think the real problem is, and we say honestly whether we are the right people to help.
Engagement Walkthrough
Six steps from first call to long-term embedding. Concrete enough that you know what you would be agreeing to, honest enough that we have not invented numbers we cannot defend.
Updated October 2026
The Engagement
What happens at each stage, and the result it produced. Questions about formats, timing and measurement are answered in our FAQs.
Six phases, one outcome. Behaviour is measured three to six weeks after delivery and again at around 90 days.
Sidestream's own method description, not a research finding.
Week 0 · 30 minutes
A 30-minute call with one of our founders. No deck. We listen, we name what we think the real problem is, and we say honestly whether we are the right people to help.
Weeks 1 to 3
Where confidentiality allows, we run interviews, focus groups and a behavioural diagnostic. The goal is to map what actually drives the symptom, not what the brief assumes.
Weeks 4 to 7
A custom scenario built around your sector and people. Professional actors, full script, internal QA simulations before participants ever see it.
Delivery Week
From a half-day workshop to two or three days of live, immersive practice. Cohorts work through the scenario in conditions that approximate the real one. Senior sponsors join the debrief.
Weeks 9 to 16
Most behaviour change dies in week 4 after delivery. We design lightweight rituals (manager toolkits, 15-minute weekly check-ins) that protect the new behaviour past the curve.
3 to 6 weeks and around 90 days after delivery
We re-run the diagnostic to measure delta on the behaviours we set out to move, then advise on whether the same programme should be cascaded to other parts of the organisation.
Got a specific challenge in mind? A 30-minute call gives you a clearer answer than the website ever could.
Book a Free CallThe brief is rarely the real problem, which is why five questions come before any training quote. We invest the first three weeks in finding what actually drives the symptom, before we design anything.
When senior sponsors join the debrief in person, adoption holds. When they delegate, it does not. We design accordingly.
Most behaviour change collapses by week four. Lightweight rituals, manager toolkits and short check-ins are how the delta survives the first month.
This client journey sets out what working with Sidestream actually looks like, six phases from a free 30-minute consultation through to long-term embedding. It is deliberately concrete, so you know what you would be agreeing to, and honest about what we can and cannot measure. The engagement walkthrough is built around moving specific behaviours and protecting them once the programme ends.
| Phase | Timing | What happens |
|---|---|---|
| 01 Free Consultation | Week 0, 30 minutes | A 30-minute call with one of our founders, no deck; an honest read on whether we are the right people to help |
| 02 Consulting | Weeks 1 to 3 | Where confidentiality allows, interviews, focus groups and a behavioural diagnostic |
| 03 Bespoke Build | Weeks 4 to 7 | A custom scenario built around your sector and people |
| 04 Live Programme | Delivery week | From a half-day workshop to two or three days of live, immersive practice |
| 05 Booster and Rituals | Weeks 9 to 16 | Manager toolkits and 15-minute weekly check-ins that protect the new behaviour past week 4 |
| 06 Measure and Scale | 3 to 6 weeks and around 90 days after delivery | The diagnostic is re-run to measure the delta on the behaviours we set out to move |
Could This Be Your Story?
No deck. No hard sell. Just an honest diagnostic call about what you are trying to fix.